Privacy Policy

Silvens respects your privacy. We only collect information needed to operate our store, fulfil orders, and improve your experience.

We may collect your name, email address, phone number, billing and shipping details, order history, and communication preferences when you shop with us or contact support.

We also collect limited technical data such as browser type, device information, and pages visited to keep the site secure and functional.

We use your information to process orders, provide customer support, send transactional messages, prevent fraud, and improve our products and services.

We do not sell your personal information.

Our site uses cookies and similar technologies for essential functionality, analytics, and preference storage. You can control cookies through your browser settings.

We share data only with service providers that help us operate the business — such as payment processors, shipping partners, and hosting providers — and only to the extent necessary.

You may request access to, correction of, or deletion of your personal data where applicable law allows. Contact us to make a request.

For privacy-related questions, email hello@silvens.com or use the contact details on our Contact page.